Once accepted as an customer service agent, there are a few things that you need to start working online with Wrights Telecommunications LLC,
While most agents choose to work from home, you can choose to work from any location that meets the requirements for the opportunity you select.
Your work-from-home business will need a dedicated landline telephone that is separate from any home phone line you use for personal calls. This dedicated landline telephone should only be used for providing services to Wrights Telecommunications clients.
To set this up for your home-based business you will need:
Your corded landline telephone should have plain old telephone service (POTS) from either:
All features, including call waiting and voicemail, must be disabled. You will not need long distance service to connect with callers. Some agents choose to use long distance service to dial into the virtual classroom learning sessions for certification instead of connecting via computer and VOIP (phone service over the internet), but this is not required.
Important: Wrights and our clients do not allow VOIP (voice-over IP) phone services (such as Skype, Vonage and Magic Jack), cellular phones, or satellite phones.
In order to work for Wrights and use Arise Platform, the system and equipment policy, detailed on the downloadable PDF, must be met. This PDF details computer, headset, phone, Internet and equipment that is compatible with the Arise Platform. Certain client programs may have additional requirements. Prior to selecting a client program, you will have access to the Opportunity Announcement which details any additional requirements above and beyond the ones listed in the PDF.